Business-Class Support for Every User

Every user is our number one client -- all Squarespace members have access to our industry-leading support
24 hours a day, 7 days a week.

Our quick-response support helps you solve your problems fast (our goal is a 15-minute response time). Our team is made up of Squarespace experts assembled from our community who will quickly assess and get to the root of your problem. Everyone on our team is an experienced Squarespace member and a full member of our team. There are no call centers, and nothing is outsourced.

Squarespace Support Testimonials

• “It’s amazing how communicative you guys are. A lot of other software companies could really take a lesson from you.”
  - Jaclyn (Business Owner)
• “You guys are amazing. It's almost 2am and you’re helping me. I have never had customer service like [this].”
  - Nicholas (Photographer)
• “I appreciate you answering my questions and not telling me that I shouldn't be working on the web because I don't know anything!”
  - Suzanne (Web Noob)

The Squarespace Support Team

Support from real Squarespace users like you. Our support team is made up of techies, illustrators, musicians, chefs, mothers, fathers, small business owners, and web designers. They are on call to help every hour of the day, and can usually respond to your questions within minutes!

Squarespace Help & FAQ

Have questions? We have the answers. Our extensive Help Manual and FAQ section is constantly updated so you have access to relevant, concise answers from our staff. More than words on a page, we have an ever growing collection of video tutorials to help you along the way.

Community: Developer Forums

Just because Squarespace is ridiculously easy doesn't mean it isn't powerful. Underneath the pretty exterior is a full-blown CMS with all the tricks and features you need to build customize websites: fine-grained CSS control, injectable code regions, valid XHTML framework and more. Our healthy, growing community of Squarespace developers is the place to get the lowdown on how to customize your Squarespace website and make it learn new tricks.