Help: Personalized, Unparalleled Support

Rapid, non-outsourced, human support.

Our experienced support staff is on call to handle any concern or question you may have. Issues are always escalated to engineers quickly, and platform engineers are constantly monitoring the support system to ensure perfection. In other words, we respect our customers and listen when they speak.

In-depth user manual and FAQ.

Have questions? We have the answers. Our extensive Help Manual and FAQ section is constantly updated so you have access to relevant, concise answers from our staff. More than words on a page, we have an ever growing collection of video tutorials to help you along the way as well. Explore the User Manual.

Real-time site build videos.

We have found that people tend to learn Squarespace best by watching it in action. Knowing that, we have created videos of taking a design all the way from concept to a finished live site, showing you every step in between. Watch them now.

Developer forums.

Just because Squarespace is ridiculously easy doesn't mean it isn't powerful. Underneath the pretty exterior is a full-blown CMS with all the tricks and features you would expect from any top of the line system. Fine grained CSS control, injectable code regions and a valid XHTML framework are just the tip of the iceberg. We have a healthy, growing community of Squarespace developers sharing code and tips every day. Take a look.