How long are your contracts?
Squarespace plans are paid monthly or yearly. We make it simple to start — and stop — your service at any time.
Is there a discount for yearly service?
Yes, we offer discounts on up-front long-term commitments. You will also receive one year off of a new domain registration with your annual purchase.
Do I need another web host?
No. All Squarespace plans include our fully-managed cloud hosting, ensuring your website remains available at all times.
Can I download Squarespace?
No. Squarespace is a fully-managed web service. We do not have plans to make a downloadable version. Squarespace does provide many standard methods for exporting your data.
How do I accept payments with Squarespace commerce?
Squarespace is tightly integrated with Stripe for accepting payments directly to your bank account. You can sign up for an account with Stripe in minutes and begin accepting payments immediately. More information is available at www.stripe.com.
How much does it cost to process payments through Squarespace Commerce?
While Squarespace does not charge transaction fees on purchases through our commerce products, Stripe, the payment processor integrated with Commerce, charges a low, market rate for processing charges. Please visit stripe.com/pricing for details on pricing per charge in your country and volume discount information. Squarespace does charge a transaction fee when selling using our non-commerce products, which varies depending on the plan you are on.
Do you offer student pricing?
You can learn more about our education program here.
How do I sign up?
You start with a free trial. We don't collect your credit card until you've determined Squarespace is the right product for you.
How do I cancel service?
Canceling Squarespace is an easy and no-questions-asked process. It's done online right from your site manager.
Can I switch plans?
Yes, at any time, in your website manager. When upgrading or downgrading your website plan, you will receive either a pro-rated charge or refund, depending on the cost of your new plan.
What is meant by unlimited?
Certain Squarespace packages do not have resource limits for normal usage. As per our Terms of Service, sites cannot exist for the sole purpose of file sharing.
Do you offer email accounts?
Yes. You can purchase email accounts via Google Apps email for your Squarespace domain. This also includes Google Calendar, Docs, Drive, and more. Learn more about our partnership with Google Apps here.
Do you sell domains?
Yes. You can purchase multiple domains (and connect them to your Squarespace account) right from your website manager. Go to Settings, then Domains within any paid Squarespace account.
In which countries is Squarespace Commerce supported?
Squarespace's Commerce functionality is currently available in the U.S., the U.K., Canada, and Ireland. For more details and to get notified as we support additional countries, see this help article.
Our support team is available 24/7 and usually responds in well under an hour. Visit our Help & Support Center to contact them.