How long are your contracts?
Squarespace plans are paid monthly or yearly. We make it simple to start — and stop — your service at any time.
Is there a discount for yearly service?
Yes, we offer discounts on up-front long-term commitments. You will also receive one year off of a new domain registration with your annual purchase.
Do I need another web host?
No. All Squarespace plans include our fully-managed cloud hosting, ensuring your website remains available at all times.
Can I download Squarespace?
No. Squarespace is a fully-managed web service. We do not have plans to make a downloadable version. Squarespace does provide many standard methods for exporting your data.
How do I accept payments with Squarespace commerce?
Squarespace integrates with Stripe and accepts credit card payments directly to your bank account. You can accept more payment methods in checkout such as Apple Pay and PayPal. Sign up for an account with Stripe and PayPal in minutes and start accepting payments immediately.
How much does it cost to process payments through Squarespace Commerce?
There are no Squarespace transaction fees for Squarespace Commerce plans (Basic and Advanced). We charge a transaction fee of 3% on sales in the Business plan. Visit Stripe and PayPal for payment processing rates for your country.
Do you offer student pricing?
You can learn more about our education program here.
How do I sign up?
You start with a free trial. We don’t collect your credit card until you’ve determined Squarespace is the right product for you.
How do I cancel service?
Canceling Squarespace is an easy and no-questions-asked process. It’s done online right from your site manager.
Can I switch plans?
Yes, at any time, in your website manager. When upgrading or downgrading your website plan, you will receive either a pro-rated charge or refund, depending on the cost of your new plan.
What is meant by unlimited?
Certain Squarespace packages do not have resource limits for normal usage. As per our Terms of Service, sites cannot exist for the sole purpose of file sharing.
Do you offer email accounts?
Yes. You can purchase email accounts via G Suite email for your Squarespace domain. This also includes Google Calendar, Docs, Drive, and more. Learn more about our partnership with G Suite here.
Do you sell domains?
Yes. You can purchase multiple domains (and connect them to your Squarespace account) right from your website manager. Go to Settings, then Domains within any paid Squarespace account. Or, if you would like to start by buying a domain before you set up a website with us, you can do so here.
Which currencies and countries does Squarespace support?
With Squarespace Commerce, you can choose to charge in USD, AUD, CAD, CHF, CZK, DKK, EUR, GBP, HKD, ILS, MXN, MYR, NOK, NZD, PHP, PLN, RUB, SEK, SGD, or THB. Visit Stripe and PayPal to see if your country is supported.
Have more questions?
Our support team is available 24/7 and usually responds in well under an hour. Visit our Help & Support Center to contact them.