Full disclosure: I have a Squarespace and a Wordpress site. I have been using both for blogging in order to test out their features and capabilities. The site you are reading from now is a Squarespace site. I am not trying to sell you a product. Honestly, I don't believe either product is better than the other. However, depending on your needs, skill level or personal preference, one site may be better for you. I hope this helps you make that decision.
It is very easy to use. You can drag and drop elements directly onto your site. It is easy to jump right in and use it without reading or watching "How To" videos. I'd say that Squarespace is an Apple products type of user friendly. You don't have to be highly skilled to make an incredible website. This is good for those who want to focus on content rather than design.
The design of the Wordpress website is not easy to navigate. I would compare it to Microsoft. It has many option that can make the site seem overwhelming. If you are used to that format, then Wordpress might be right for you.
When it comes to plug-ins and widgets, Wordpress has options galore. You can personalize any and every thing. However, the plugins are not free. Getting customization will definitely come at a price. For someone who wants to make a completely unique website and has the money to spend doing so, Wordpress would be the system for you.
Just because they lost, doesn't mean Squarespace is void of customization. It just doesn't compare to the sheer number of Wordpress plugins and add ons. Squarespace operates an "everything is included" business model. All of their customization tools are included in your monthly price. If you don't have money to put into the site, but want a customized look and feel, you should consider Squarespace.
Squarespace wins by a mile. Not only is 24/7 technical support included in your monthly price, they respond quickly and efficiently. I have had minor problems on Squarespace (mostly dealing with my web browser being in need of an update). Within minutes, I had a response to my inquiry. Within in an twenty minutes, the problem was solved. They respond via email when you have an issue. It is great because although you have the option to call them directly, you do not have to.
I was deeply disappointed when I read that Wordpress doesn't offer free (or included) 24/7 technical support. I just assumed that every company would offer this along with the services you are already paying for. The fact that they didn't was quite shocking to me. I cannot attest to the quality of their support because frankly, I don't want to pay for it.
This was a tough decision. On one hand you have Squarespace with their incredibly clean and crisp designs and on the other hand you have Wordpress with their large library of templates to choose from. In the end, I went with Squarespace because although they do not have many options, the options they have are well designed and do not cost extra.
Wordpress does have a wide variety of templates to choose from. You can find many different templates to fit the needs of any website you want to design. The problem I have is that the templates are not very customizable unless you are willing to pay for it. Some of the templates cost anywhere between $40 - $140. If you have money to spend on templates, Wordpress might be the platform for you.
Hands down, Squarespace wins. They are upfront about their prices. They charge once a month with direct withdrawals or you can pay for the entire year. On top of that, the price is all inclusive. You do not have to buy separate web hosting, a domain, templates, template customizations, plugins and so on. Everything is included.
I'm very disappointed in Wordpress. I thought that it's level of notoriety would make it fairly reasonable on pricing. Boy, was I wrong! If you want anything more than a Blogger site, you have to toss in a nice chunk of change.
Perfect for those who prefer a minimalist, content driven website or blog. The cost is clear. You can even see a picture of every person who works for the company on their website. You can see the actual face of the person who you are speaking to. The companies transparency is more than admirable. If you prefer content and simplicity, Squarespace should be your choice.
It is tailor made for those who want to customize every aspect of their website or blog. The site is used world-wide. It is easy to find tutorials for those who are not as skilled in web design. If price isn't an object, Wordpress should be your choice.